Customer Service

Thank you for choosing www.speedyshine.com - At speedyshine.com, we work hard to provide our customers with the best possible customer service. See the FAQ's below for answers to commonly asked questions. If you don't find an answer here, please let us know!

FAQ’s

Ordering Online

Is your web site secure?

Shopping with your credit card with speedyshine.com is guaranteed to be safe and secure.

We take extensive steps to process Internet transactions securely and safely. Our secure server software (SSL) is the industry standard for securing credit card transactions over the Internet.

This software encrypts all your personal information into an unrecognizable code that is securely transmitted from you to us. When this encrypted information reaches our secure server, we translate it back to its original form and store it safely offline and inaccessible through the Internet.

To continue our commitment to your security, every credit card processed is run through an address verification process to verify that the card is registered to the billing address on the order.

We are dedicated to providing you with a secure, worry-free shopping experience.

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Can I order over the phone?

Absolutely! We understand it's sometimes easier to talk to a "real person " when placing an order. Call us anytime between 7am and 7pm Mountain time. Our number is: 719-471-2103.

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Payment Options

We accept Visa, Mastercard, American Express, or Discover as forms of payment. It is our policy to not charge your card until we confirm that your order has shipped. We do, however, obtain an authorization on your card at the time of your order for the full amount of your order. Please note that this may appear temporarily as a charge on your account statement, but it is an authorization only and usually will go away after 24-48 hours.

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Confirmation of orders

After placing an order you will get a confirmation email within 10 minutes. If you place an order with us and don't get a confirmation email check your "junk" mail folder - it will probably be in there; otherwise, shoot us an email and we'll get you set up.

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Tax

You will not be charged sales tax for Speedy Saver Card purchases. 

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Shipping

We do not charge for shipping on Speedy Saver Cards!  Cards will be sent via regular US mail.  Please contact us if you do not receive your Speedy Saver Cards within five days of placing your order. 

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Where we ship

Currently we only ship to addresses within the United States. If you live outside the continental United States (ie. Canada, Alaska or Hawaii) but you have a stateside address, we can certainly arrange to ship your order there.

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Delivery times

Your order will be mailed on the next business day.  Please contact us if you have not received your Speedy Saver Card within five business days. 

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Method of delivery

Speedy Saver Cards will be mailed via US Postal Service. 

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Returns & Exchanges

Returns

All Speedy Saver Cards are non-refundable and cannot be redeemed for cash. 

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Exchanges

If your Speedy Saver Card becomes dysfunctional, we will transfer the balance to a new card. 

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